IT & Telecom Contracts
From carrier agreements to MSAs, we help MSPs, VoIP providers, and MNVOs structure deals that reduce risk and enable growth.
Strategic Counsel for Managed Services and Telecom Contracts
Whether you’re an MSP, VoIP provider, MVNO, or enterprise customer, your contracts are the foundation of your business. Poorly structured agreements can limit growth, increase risk or lead to costly disputes down the line.
Protecting Your Business in Every Agreement
Every contract your business signs carries risk and opportunity. At Bronston Legal, we help IT, managed services and telecom companies (such as VoIP Providers and MVNOs) structure agreements that protect their interests, limit liability, and support long-term growth. From negotiation to enforcement, we focus on making every deal work for you.
Carrier Agreements
Carrier agreements are often signed in the early stages of a telecom provider’s lifecycle, setting the tone for the provider’s regulatory and financial obligations. Far too often, new entrants accept one-sided terms that later hurt their business. Bronston Legal helps you negotiate with clarity and confidence to avoid costly missteps and protect your long-term success.
Commitments
Minimum commitments, typically measured in monthly or annual revenue, are common in carrier agreements. Carriers often push for aggressive targets that exceed what a new provider can realistically achieve. Missing the mark can trigger costly penalties. In most cases, we help clients avoid commitments entirely. If that’s not possible, we assist with negotiating commitments that match your growth plans. We help you clarify exactly what counts toward those minimums, including traffic mix.
Rights
Termination clauses in carrier agreements often carry steep financial penalties. Providers may seek to exit early for business reasons, but the financial consequences can be significant. Carriers routinely pursue penalties and shortfall charges through litigation. We work to negotiate more balanced termination rights, including clear termination language and limits on financial exposure.
Provisions
Carrier agreements frequently include strict payment terms that leave little room for operational delays or good faith disputes. For example, tying payment due dates to the invoice date can lead to penalties when bills arrive late. We recommend tying due dates to the receipt of the invoice or to a verifiable billing event. We also help ensure providers retain the right to dispute charges, offset disputed amounts, and avoid termination due to withholding payment on legitimate grounds.
Terms
Many agreements pass through regulatory fees and administrative charges that providers must manage and, when appropriate, pass along to customers. We review and revise language around rate changes and compliance requirements to protect your operational flexibility. Standard provisions like assignment, nondisclosure, and termination are also reviewed to ensure fair and reciprocal terms that protect your business as it grows.
Customer Agreements
MSPs, MVNOs, and VoIP providers need enforceable customer agreements, even when services are sold online or at retail. These agreements limit liability, establish rates, and help ensure compliance with both federal and state regulations.
Start-up providers sometimes overlook this step, exposing themselves to unnecessary risk, including potential class actions. For telecom providers (including MVNOs and most VoIP providers), the FCC requires that international and domestic rates, terms and conditions be disclosed via a website price list. Many states also have their own disclosure requirements for intrastate services.
Properly drafted disclosures create enforceable contracts and extend critical liability protections. These provisions must align with your website and marketing materials. An attorney knowledgeable in the peculiarities of the industry can ensure your terms are tight, compliant, and defensible.
Trusted Advisor (TA) Agreements
Critical terms such as evergreen commission payments, termination for cause, limitation of liability, territory rights, IP protection, taxes, and fraud control must be carefully negotiated. Agreements should also clearly establish contractor status, outline indemnification and confidentiality obligations, and comply with all relevant federal and state regulations.
Well-drafted contracts are not just legal formalities – they are essential to protecting the business of every trusted advisor (TA).