IT & Telecom Disputes
We help MSPs, IT Resellers, VoIP providers, MVNOs, UCaaS providers, Trusted Advisors and TSDs achieve optimal results when a dispute arises.
Practical Legal Solutions for Complex Conflicts
In the complex world of IT and telecom, even the most well-drafted agreement can be the subject of a dispute. Whether the issue stems from a contract interpretation, payment dispute, service delivery failure, or a breakdown in a business relationship, the financial and operational consequences can be significant.
Common Sources of IT and Telecom Disputes:
Minimum Commitments
Disputes often arise when a customer or reseller fails to meet a minimum purchase threshold outlined in a provider agreement.
Payment Terms and Penalties
Conflicts over grace periods, interest, late fees, and chargeback rights can disrupt business relationships and cash flow.
Termination Clauses
Disagreements about whether there is “cause” for termination and what penalties apply are common sources of legal tension.
Ambiguous Contract Language
Vague terms or poorly defined obligations can lead to disputes over interpretation and performance expectations.
Agent and TSD Disputes
Issues with commissions, exclusivity, non-competes, and customer ownership can fracture sales relationships if not handled correctly.